Big Village IT has done an excellent job in providing both knowledgeable and timely support for our needs. I know I can rely on them to be there for us whenever a problem arises.

Georganna Sekula , Administrator
Southerland Properties

Big Village IT provided outstanding service for my network and equipped me with the skills to manage it to an extent far beyond what I thought possible. Wayne is one the most trustworthy individuals I have ever done business with.

Jesse Malings
Workshop Cinema LLC / LIC Stage Inc.

I have used Big Village IT for several years for my IT needs. They are very knowledgeable about IT hardware and software and do an outstanding job within budget constraints.

William J. Sellers, CPA
Southerland Properties

Big Village IT always balanced the budget with the desired outcome. They have a great knack for assessing and focusing on priorities. Big Village IT is one of those nice finds in the IT world: knowledgeable and personable.

Vince Ashwill, VP Operations
Waterloo Ice House

From the moment I interviewed with Wayne for my job at Vintage I knew I would love working with him. He's dedicated to his job, cares deeply about making sure clients are being taken care of, and is attentive to the concerns and needs of the people he manages. He has a high level of technical expertise in many different aspects of IT, but primarily it's the extent to which he cares about the people whose networks he supports that really sets him apart. Wayne is an asset to any organization lucky enough to hire him.

Jen Barlev , Network Support Technician
Vintage IT Services

I've worked with Big Village IT to provide Internet service and Network services to various clients throughout the years. They have always given a hundred and ten percent to their clients, putting them above all else. Big Village IT sets the standard for all other IT companies out there. If a company is in need of IT services, Big Village is the only call they need to make. Everything after that is taken care of.

Rick Kanz, Network Managment
Hill Country Networks

I could not recommend Big Village IT enough to anyone. They do an outstanding job discovering problems and solving them as well. Their only weakness is they will never say "no" to a client.

Landon Hertel, President
Invenio Media

Big Village IT is responsive and responsible. They work to resolve an issue completely and with ease / little disruption to client. Big Village IT has a creativity that lends to excellent and timely solutions. Greatly appreciate the work they have done. Very client oriented to help immediately.

David Baker, Manager
KLD Energy

Big Village IT is an extremely knowledgeable and dependable IT provider. They were able to fix our network problems in one day. We have the highest confidence in Big Village IT and depend on them to keep our network operating at its highest level.

Bob Nunis, Attorney
Nunis Law

Big Village IT is a highly knowledgeable IT provider who has bailed us out a number of times. I most appreciate the way they can explain complicated issues without making me feel moronic. Big Village IT works quickly and unobtrusively, is trustworthy and works with my business outcome in mind.

Marsha Shortwebb, Owner
Rolling in Thyme and Dough

Big Village IT helped me transition a multi-person workstation office environment to a server environment during a major transition that involved many other subcontractors beyond the scope in which they were hired. They helped troubleshoot and resolve complex issues involving these subcontractors all the while remaining on task for the server set-up, email configuration and usage changes, coordination with scientific equipment, etc. Throughout it all, they were personable, professional and maintained a sense of humor. I would definitely hire and work with Big Village IT again.

Anita Figlietti, Manager
Austin Equine

I have used Big Village IT for many years in each of my businesses. Recently they fixed my computer regarding a very difficult virus that could have been a major setback for my small business had the files been lost. I trust them implicitly with my business; they always have our best interest in mind. Big Village IT will not try to oversell you on a product you do not need and is able to patiently explain complicated technology not all of us understand. I recommend Big Village IT without reservation.

Karen Provost, Owner
Wimberley Lavender Farm and Catering Co.

Big Village IT has overseen our IT for several years now. They are always willing to come over as fast as possible if we have any issues and get them fixed. I have found them to be knowledgeable, reliable. I recommend Big Village IT and have enjoyed working with them.

Jay Patterson, President
Southerland Properties

The Big Village IT team have, hands down, been the best IT support we’ve ever had. Over the years we’ve tried many others, but none were as responsive, capable, and easy to work with.

They’re great to work with and always come through when needed. We couldn’t be happier!

Jenni Evans, Office Manager
Evans Family Law Group

Big Village IT is very focused on what you, the customer, truly need. They are able to discern needs that the typical business person has difficulty verbalizing in the appropriate geek speak. The staff is patient and persistent, and is able to work through to get to the root of the issue and resolve it for their customers. I highly recommend Big Village IT for their IT expertise as well as their people skills.

Jerri Paul, Director, Business and Product Consulting
Heru Consulting

I have worked with Big Village IT for two years now and highly recommend them. What separates Big Village IT from most IT Consultants is their excellent customer service skills along with their ability to solve the most difficult problems with ease. I have been in this business a long time and worked with many IT Consultants and Big Village IT is one of the best I have had the opportunity to work with. I highly recommend Big Village IT and they would be an asset to any organization.

John Sanford, Manager
Technology Navigators

I have hired Big Village IT several times over the last few years to help me run my computers and networks, both personal and professional. Big Village IT is extremely customer service oriented, paying close attention to what the needs of their customers are. They have great follow-through and creative skills - and will not give up on a problem until they have a solution that works for everyone. Finally, they know what they are doing. Big Village IT has deep expertise in all aspects of computer hardware and software, networks, wireless networks and the integration of mobile phones and networks. I give Big Village IT my highest recommendation.

Sara Gates, CEO (former VP of Branding, Sun Microsystems
Wise Gate, INC

I have previously had the opportunity to work with Wayne when he was with another IT service provider. It was a relief when he was first assigned to our account as I felt like he really had the knowledge and knew what he was doing. Anything he wasn't sure about he took the time to try to find a solution. After he left I didn't have the same level of confidence in our previous service provider and didn't seem to get the same attention. After making every effort to achieve the same level of service from the old company and being unsuccessful, we searched for a new provider and discovered Wayne had gone out on his own and started his own company, Big Village IT. It was an easy decision for our company to choose Big Village IT as our IT support service provider. It is clear they have their clients' best interest at heart. Big Village IT is quick to respond and makes themselves available when needed and are very easy to work with. I am confident in their abilities to find the right solutions for our company and address technical and system issues as they arise while keeping costs in line and still providing the best service.

Kristine Thomas, Director of Marketing
Southerland Communities

Big Village IT is everything we always wanted in an IT Consultant. They’re professional, easy to work with, expert technicians, and always available when we have a problem. We like their online ticket system because they respond so quickly, and because we have peace of mind knowing that problems will stay on the radar screen until they’re resolved. All of our employees use this system, which means they can track their own IT issues and not depend on someone else to handle it for them. Wayne and Zach have been very conscientious about making sure that our network is always running smoothly, and this has become a real asset to our organization. We trust them, and with our data network being the center of our work environment, that trust is invaluable. We give Big Village IT the highest recommendation. They know what it means to give great customer service and we feel fortunate to be one of their clients.

Debi Vanwey, Finance Director
Sustainable Food Center

The staff at Big Village IT are a consummate professionals, very timely in thei efforts and correspondence and are also very patient and good at explaining technical needs/issues to business professionals who may not have as deep of a technical understanding as they do. They go above and beyond the call of duty to make sure your company's technical needs are met and will work the extra hours to make sure your company does not lose time or money due to technical issues. Not only are they very professional and knowledgeable, but also have a great sense of humor and is very down to earth. I would recommend Big Village IT for any of your technical needs. They has a lot of integrity and will work with your company to create a workable and affordable plan for you. I fully endorse Big Village IT.

Jordan Barlow, Technical Recruiter
Google

As a small business owner without a lot of knowledge and skill when it comes to fixing computer issues, Wayne Kimes and his wonderful team at Big Village IT have made all the difference in the world to making sure my company runs smoothly. Wayne’s availability and his rapid response has been amazing. Their quick response to any and all technology issues and problems gives me the peace of mind and freedom to focus on growing my business thanks to their outstanding customer service. Having constant access to big village and their experience and expertise in handling and resolving any and all of our computer and technology issues has made a big difference in our success. They are a trustworthy, knowledgeable and vital part of our team.

Jeff Peek, Managing Partner
Peek & Toland Law Firm, L.L.C.