Real time server and
hardware monitoring; efficient, effective. ›
All inclusive Content Filtering, Anti-Virus Protection, Custom Reporting and more. ›
Remote access tools allow for timely and effective resolutions to many problems. ›
Fast and effective support from experienced and industry-certified technicians. ›
With the dozens of IT Support companies in town, we know you have choices and it’s often difficult to determine the best provider for your needs. Most of the companies in town have the same service offerings as Big Village; network monitoring, server maintenance, remote desktop support, and so on. Most likely your decision will come down to the quality and timeliness of services provided, as well as price.
Most complaints I hear are about Service Delivery: Late or missed scheduled appointments, lack of skills, excuses for fixing the same issues repeatedly (and being charged for it) or taking weeks or even months to resolve persistent annoying problems.
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